Returns & refunds

We grade every card by hand and pack every order carefully — but if something isn’t right, we want to fix it.

14 days to let us know

You have 14 days from delivery to report a problem with your order.

Card not in the condition we listed?

We pay return shipping. We’ll email you a prepaid return label, and once the card is back with us we refund it to your original payment method. You never pay to fix our mistake.

Wrong card, missing card or damaged in transit

Email us with your order number and a photo and we’ll make it right — by sending the correct card if we have it in stock, or with a refund.

How to start a return

1. Email support@geega-games.com within 14 days of delivery.
2. Include your order number, which card(s), and what’s wrong — photos help a lot.
3. We reply within 24 hours with next steps.

Please don’t send anything back before you hear from us — we’ll send the label and the return address.